Privacy Policy

1. Introduction

Causeio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nonprofit marketing and engagement platform (the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, organization name, password)
• Organization and contact data you upload to the platform
• Payment and billing information
• Communications you send to us
• Usage data, log data, and device information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud

4. How We Share Your Information

We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as hosting, analytics, payment processing), when required by law, or with your consent. Data you upload remains owned by your organization.

5. Data Security

We implement industry-standard security measures including encryption in transit, row-level security, and access controls to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your account information
• Opt out of marketing communications
• Request a copy of your data
• Request deletion of your data, subject to legal obligations

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@causeio.com.